Terms of Service

Welcome to Chocoluxe

By accessing and using our website, you agree to these terms and conditions. Please read them carefully.

Ordering & Payment

• All prices are in local currency and include applicable taxes
• Orders are subject to availability
• Payment is required at the time of order
• We accept major credit cards and secure online payment methods
• Orders may be cancelled if payment verification fails

Shipping & Delivery

• Delivery times are estimates and not guaranteed
• Shipping costs are calculated at checkout
• We are not responsible for delays beyond our control
• Risk of loss passes to you upon delivery

Returns & Refunds

• Due to the perishable nature of our products, we cannot accept returns
• Damaged products must be reported within 24 hours of delivery
• Refunds will be processed within 5-7 business days
• Shipping costs are non-refundable

Product Information

• Product images are for illustration purposes only
• We strive to display accurate product information
• Allergen information is provided but may change
• Always check product packaging for latest information

Account & Security

• You are responsible for maintaining account security
• Notify us immediately of unauthorized access
• We reserve the right to suspend or terminate accounts
• Account information must be accurate and current

Intellectual Property

• All content is protected by copyright and trademark laws
• No reproduction without written permission
• Brand names and logos are our property
• User content remains your property

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified terms.

Contact Us

If you have any questions about our terms of service, please contact us.